Using a Web Design Process that is practical and relevant

Back in January I started to deliver a module on Web Design for first year computing students in IT Sligo. The B.Sc in Computing has streams for Software Development, Systems, Web Development and Gaming.

My aim for delivery of the 12 weeks was to try to give students a realistic view of the web design process – using examples and anecdotes from my day job at Electric Mill wherever possible. Read more

eCommerce and Online Shopping discussion

I’ve been helping out with the organisation of the local chapter of Open Coffee Sligo for the last few years. It’s been a fun event to be involved in – and I’ve got to meet lots of people from different business backgrounds.

The most interesting and well-attended sessions that we’ve organised have always been associated with online. So this thursday, 3rd October – the session is oriented around ecommerce and online shopping.

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Sean Gallagher lecture at Enterprise Innovation Week – IT Sligo

As I commented last night on twitter – awesome would not be a normal part of my vocabulary.  Listening to Sean Gallagher of Smarthomes and  Dragons Den last night as part of Enterprise Innovation Week (#eiweek) in Sligo IT – the word entered my vocabulary for the first time.

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Northwest Connects 09 – Innovation Centre – Sligo IT

Northwest Connects on Saturday seemed to be a great success. I’m not saying that as one of the event organisers, or as a sponsor, or let it be said as one of those who actually made it in the end to a lot of the talks – just two and a half.

My positive summation is based on the people I talked through during the day and from some of the online comment and feedback. Attendees have been very generous with their praise.

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CruiseCamp on the Shannon

Just back from an enjoyable evening in Carrick on Shannon in Co. Leitrim. Along with over 60 other CruiseCampers – we sailed serenely along under a late evening sun on the  Moon River. Read more

Customer Service Lesson

Maybe the title of the post should have actually read “think carefully about how you react to a customers suggestion near the end of a working day”.

Yesterday was just one of those days, and at the end of it I had one of those customer conversations that you are probably warned about in any customer service 101’s. I got quiet ratty on the phone.

Bottom line – you just cannot do that without a very, very good reason.

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